Our products can be returned within 30 days of the original purchase of the product (or within 14 days of receiving your items).
Before you return a product, please make sure that:
- The product was purchased in the last 30 days (or 14 days after receiving the item)
- The product is NOT damaged
Please email firstname.lastname@example.org to receive you return authorization and the correct shipping address to return the product to.
Please note that return shipping fees are the responsibility of the customer and original shipping costs cannot be refunded. Also, there will be a 15% restocking fee on all returns.
Shipping charges incurred in connection with the return of a product are non-refundable.
If you received a damaged product, please notify us immediately for assistance. If your item is damaged within the first 14 days of receiving it we will send you a replacement piece free of charge.